I find myself a bit harsh at times. Especially when it comes to e-mails. I am from the school of short, quick, to the point. Or long and drawn out but often come across snappy, I think. It's better now, after my 9-year induction into the 'We are NOT Southerners' southern living lifestyle of mid-west Tulsa.
What was I saying...? Oh. Right. Warmest Regards.
The other day, I received a snippy email but at the end, she signed it: Warmest Regards. That really took the edge off. What a sweet, kind person she is. 'Warmest Regards'. Made me want to hug her.
I changed my signature to 'Warmest Regards'. Now, I can say whatever the hell I want and it will be okay because I have 'Warmest Regards' to soften the blow and jettison me into nicedom.